California Consumer Privacy Act (CCPA) Policy

Last Updated: May 23, 2026

This notice is provided for residents of the State of California in accordance with the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA). It explains the rights California residents may have regarding their personal information and how those rights may be exercised.

This notice supplements the information contained in our Privacy Policy and applies only to visitors, users, and customers who reside in the State of California.

Categories of Personal Information We Collect

In the past 12 months, we may have collected the following categories of personal information:

Identifiers

Examples include:

• Name
• Email address
• Phone number
• Billing address
• Shipping address
• IP address

Commercial Information

Examples include:

• Products viewed
• Products added to cart
• Products purchased
• Products returned, exchanged, or canceled
• Order history and transaction records

Internet or Electronic Activity Information

Examples include:

• Browsing activity
• Website interactions
• Device information
• Browser information
• Referral information
• Pages viewed and time spent on the website

Payment Information

Examples include payment transaction confirmations and payment method details processed through secure third-party payment providers.

ValmontCase does not store full credit or debit card numbers.

Customer Support Information

Examples include:

• Emails
• Contact form submissions
• Return requests
• Order-related messages
• Support communications

How We Use Personal Information

We collect and use personal information for business and operational purposes, including:

• Processing and fulfilling orders
• Providing customer support
• Communicating regarding orders, shipping, returns, refunds, and services
• Operating and improving website functionality and performance
• Preventing fraud, unauthorized transactions, and security risks
• Complying with legal, tax, accounting, and regulatory obligations
• Sending marketing communications where permitted
• Measuring website performance and advertising effectiveness

Sharing of Personal Information

We may disclose personal information to service providers and third parties that support our business operations, including:

• Shopify, to operate and host the online store
• Payment processors, including Shopify Payments and PayPal
• Shipping and fulfillment partners
• Customer support tools
• Email and communication service providers
• Analytics and marketing providers
• Fraud prevention and security providers
• Legal or regulatory authorities, where required by law

We do not sell personal information in the traditional sense of exchanging personal information for monetary compensation.

However, certain technologies, such as analytics tools, advertising tools, cookies, pixels, and similar technologies, may be considered “sharing” or a “sale” under California privacy laws.

Your Rights Under the CCPA

California residents may have the following rights:

Right to Know

You may request information about the categories and specific pieces of personal information we have collected about you.

Right to Access

You may request a copy of the personal information we have collected about you.

Right to Delete

You may request deletion of personal information we have collected about you, subject to legal and operational exceptions.

Right to Correct

You may request correction of inaccurate personal information.

Right to Opt Out of Sale or Sharing

You may request that your personal information is not sold or shared for advertising or certain third-party tracking purposes, as defined by California law.

Right to Non-Discrimination

You will not be treated differently or denied goods or services for exercising your privacy rights.

How to Submit a Request

To exercise your rights under the CCPA/CPRA, please contact us using the information below.

Please include enough information for us to review and process your request. We may need to verify your identity before completing the request.

Do Not Sell or Share My Personal Information

California residents may request that their personal information not be sold or shared for advertising or certain third-party tracking purposes.

To submit a request, please contact us using the contact information below and include the subject line:

“Do Not Sell or Share My Personal Information Request”

Authorized Agents

You may designate an authorized agent to submit a privacy request on your behalf.

We may require verification of both your identity and the agent’s authority before processing the request.

Contact Information

Store Name: ValmontCase

Company Name: NEXVORA INNOVATIONS LIMITED

Company Number: 80415712

Company Address: Unit 1603, 16/F, The L. Plaza, 367-375 Queen's Road Central, Sheung Wan, 999077, Hong Kong

E-Mail: support@valmontcase.com

Phone Number: +1 917 970 2565

Contact Form: Click Here

Customer Service Hours: Monday to Friday, 9:00 AM – 6:00 PM (Eastern Time – EST/EDT)
Saturday and Sunday: Closed

Response Time: Our customer support team typically responds within 24–48 hours on business days.